Klaviyo Master Platinum
Clutch Global Fall 2025
Keep them subscribed. Onboarding to tenure rewards, end-to-end.
First-shipment onboarding. Self-serve cadence control. Save flows that deflect cancels. Reactivation for churned subs. Tenure rewards that compound. The system that turns subscription churn into subscription LTV. Built for ecommerce brands doing $1M to $30M a year.
Trusted by brands and agencies
Subscription confirmed
First box ships tomorrow · then every 30 days
Next delivery
Mar 6
Tomorrow · by 6pm
Cadence
Every 30 days
Skip anytime
Your first 30 days
Auto · OptimiteThe first 30 days decide whether they stay.
Most subscription churn happens in the first two billing cycles. We design first-shipment journeys that confirm, educate, and set expectation, so the first month feels like a win and the second auto-bills without resistance.
- Confirmation + shipping touchpoints
- Product-use education sequence
- First-month expectation setting
- Pre-second-bill nudge to reinforce value
Hi Maya 👋
Your subscription
Next shipment
Mar 28
In 12 days · ships Tuesday
Total
$49.00
Replenishment Bundle
30-day supply · qty 1
Upcoming shipments
Skip, swap, pause, before they cancel.
Subscribers cancel because they feel locked in. We build customer portals and self-serve flows that let buyers control their cadence, swap products, and pause without friction. Skip rates climb. Cancel rates drop.
- Self-serve skip / swap / pause UX
- Smart cadence recommendations
- Pre-shipment nudge with portal link
- Cadence right-sizing per buyer behaviour
Wait — before you go
We'd hate to see you go, Maya
Pick what works best for you instead:
Take a break
Skip 1 month
Pick up next cycle, no charge
Vacation mode
Pause for 60 days
We'll pause everything
Best deal
25% off your next 3 boxes
Stay subscribed, save $36
Try something else
Switch to a different bundle
Same price, different SKU
Cancellation deflection that doesn't beg.
When subscribers click cancel, the next screen decides everything. We design save flows with relevant offers (skip, pause, discount, switch) that catch buyers at the moment of doubt and convert them back into active subs.
- Save offer ladder per cancel reason
- Skip / pause / discount / switch options
- Reason-tagged for product feedback
- Final-offer cascade before confirm cancel
Welcome back, Maya
Your bundle, 25% off
For your next 3 boxes when you come back
Your last bundle
Replenishment Bundle
30-day supply · ships every 30 days
Why come back
5%
more potency
Free
first ship
Skip
anytime
Bring churned subscribers back.
Churned subs are warmer than cold leads. We design reactivation campaigns with bring-back offers, product education, and personalised cadence options that pull churned subscribers back into active billing.
- Bring-back offer tuned to churn reason
- Personalised reactivation per cohort
- Email + SMS coordinated reactivation flow
- First-shipment-back free or discounted
Tenure milestone
Maya · 1 year subscriber
Anniversary unlocked
1 YEAR
Subscriber since Mar 8, 2025
12
Boxes shipped
$73
You've saved
5
Products tried
Unlocked today
Surprise gift in next box
Auto-applied to Mar 28 ship
20% off-for-life rate
Locked in as long as you stay
Reward subscribers for sticking around.
The longer they stay, the more they should feel it. We design tenure rewards that unlock at 3, 6, and 12 months, with anniversary surprises and tier upgrades that compound the reasons to stay.
- Tenure milestones at 3 / 6 / 12 months
- Anniversary surprise + delight gifts
- Cumulative-savings transparency
- Tier-up perks for long-tenured subs
Subscription retention tuned to your vertical.
Six categories, six different cadences and save mechanics. Click into your vertical to see the work we've shipped for brands like yours.
Wellness
Replenishment cycles tuned to product usage.
Beauty
Cadence tuned to skin-cycle and routine reorders.
CBD
Save flows that comply with restricted-category rules.
Fashion
Curated drops + seasonal subscription tiers.
Food & Beverage
Cadence tuned to consumption + replenishment.
Home
Refill subscriptions tuned to room + usage.
Klaviyo certified. Recharge for the subscription engine.
Subscription engine · Recharge
Recharge + Klaviyo, native.
We build subscription experiences natively integrated with Recharge and Klaviyo. Every save, skip, swap, and tenure milestone fires the right comm at the right time.
Plus the rest of the stack
Curious how we'd run yours?
Want a tour of how we'd retain your subscribers?
Emails that look great
and actually perform
On-brand, high-performing emails; built in
Figma or your ESP. Designed to convert.
Delivered in 48 hours.
Subscription, shipped.
Avantera — onboarding to tenure rewards, fully built.
Avantera needed subscription retention that didn't lean on discount. We built first-shipment onboarding, self-serve cadence control, save flows that deflect cancels, reactivation for churned subs, and tenure milestones. Recharge + Klaviyo wired native, every save and skip firing the right comm.
“Optimite has generated over $1 million in email/SMS revenue, launched over 50 A/B tests, and doubled the client's email/SMS sends. The team has always been on time with deliverables and has used ClickUp to organize tasks. The team's quality work and strong account manager have stood out.”
Zack P. Head of Growth, Avantera Health
Proven performance. Verified reviews.
“Optimite offers competitive pricing for the clients. They emphasize on receiving good value for cost, quality work, timely delivery, and flexibility in handling urgent requests, making them a strong choice for email marketing services.”
Read verified reviews
They're always there to help.
Optimite has been a reliable partner, consistently delivering quality work on time. Their team is responsive, proactive, and always available when we need them...
Read full review on Clutch
Our email marketing revenue contributes around 30% of our total store revenue.
Thanks to Optimite's exceptional project management and strategic approach, we've seen email marketing become a major revenue driver for our business...
Read full review on Clutch
They never miss any deadlines and are great with their deliverability.
Optimite's work has helped the client grow and scale their business. The team is reliable and ensures that the client's...
Read full review on Clutch
We have such a great system, which is why I've been working with them for five years.
Optimite has improved email open and click-through rates through better designs and layouts. The team delivers high-quality, on-brand emails with...
Read full review on Clutch
They're attentive to our needs and to the details.
Since working with Optimite, the client has seen reduced costs, increased quality, and decreased overall time. Optimite delivers on time and is flexible in terms of...
Read full review on ClutchThe project management by Optimite has been exceptional, far exceeding our expectations.
Thanks to Optimite's efforts, the client has seen a substantial increase in email marketing revenue, which now contributes around 30% of their total...
Read full review on ClutchThe quality of their work is always excellent.
Thanks to Optimite's efforts, the client has been able to save time and scale their business, exceeding their expectations. Optimite follows a highly organized workflow, enabling them to...
Read full review on ClutchThey're always there to help.
Optimite has been a reliable partner, consistently delivering quality work on time. Their team is responsive, proactive, and always available when we need them...
Read full review on ClutchOur email marketing revenue contributes around 30% of our total store revenue.
Thanks to Optimite's exceptional project management and strategic approach, we've seen email marketing become a major revenue driver for our business...
Read full review on ClutchThey never miss any deadlines and are great with their deliverability.
Optimite's work has helped the client grow and scale their business. The team is reliable and ensures that the client's...
Read full review on ClutchWe have such a great system, which is why I've been working with them for five years.
Optimite has improved email open and click-through rates through better designs and layouts. The team delivers high-quality, on-brand emails with...
Read full review on ClutchSubscription questions, answered.
The questions buyers ask before they hire us for subscription work.
Recharge, Skio, Smartrr, Stay AI, and Loop are our most common platforms. We work natively in all five. We can also integrate with Bold Subscriptions and custom-built subscription systems. If you're picking a platform from scratch or considering a migration, we can advise during the discovery call based on your vertical and stack.
Cancel intent flows with save offers and downsell paths. Dunning sequences that recover failed payments. Lifecycle emails timed to renewal cadence. Churn prediction triggers that re-engage at-risk subscribers before they cancel. We rebuild the entire save and recover system as one connected program.
Yes. Deep Klaviyo integration is one of our specialties. We're a Master Platinum Partner. Real-time data sync between Klaviyo and Recharge, Skio, Smartrr, or whichever subscription platform you use. Segments that update automatically based on subscription status, renewal date, and cancel intent. Triggers that actually fire when buyers hit the cancel page.
Depends on your category and current setup, but 15% to 25% recovery on cancel attempts is realistic for most brands after a proper rebuild. On the dunning side, recovering 30% to 50% of failed payments is standard once we rebuild the recovery flows. We share specific projections during the discovery call based on your data.
Both. About half our subscription work is rebuilding existing save flows that aren't recovering enough cancellations. We audit your current setup, identify why buyers are slipping through, and rebuild the cancel flow, downsell paths, and dunning sequences around what actually works for your category.