Klaviyo Master Platinum
Clutch Global Fall 2025
Land in the inbox. Survive the filters. Move the buyer.
CBD email deliverability is the hardest problem in retention. We run separate sending infrastructure, payment-processor-friendly copy, and hygiene that survives spam filters. Built for the brands generic agencies refuse to onboard.
CBD brands shipping retention work with us
CBD retention is the hardest problem in ecommerce. Built different.
Where generic agencies refuse to operate, what our system does instead.
Your sender reputation tanks every time you write the truth about your product.
Restricted-category send domain
Separate sending infrastructure tuned for claim-heavy copy. Inbox placement that survives spam filters.
Compliance review eats your calendar. Legal flags every other line.
Approved-language bank · 24h
Pre-reviewed copy templates means more sends shipped per month, less back-and-forth.
Payment processors flag claim-heavy copy. Half your sends auto-suppress.
Processor-friendly framing
Copy that respects what your payment processor will and won't allow.
Most agencies refuse to onboard restricted-category brands.
CBD-native operator
Six years working with regulated brands. We know the platforms that'll keep you on.
Your list is a spam-trap minefield. Cold contacts kill your sender reputation.
Quarterly hygiene audits
Suppression management baked in. Hard bounces and spam traps removed before they hurt you.
Your agency runs CBD the same way they run supplements.
CBD-deep team
Specialists who've shipped the deliverability / compliance / payment playbook before.
One programme. Built for restricted categories.
Every part of the programme tuned for CBD deliverability, compliance, and the platforms restricted brands actually run on.
Email Marketing
Inbox placement that survives spam filters.
Restricted-category send infrastructure. Approved-language copy. Compliance-aware design that doesn't kill conversion.
See the deep workSMS Marketing
TCPA-compliant SMS for restricted categories.
Refill SMS, save flows, and consent-first onboarding. The compliance layer carriers actually accept.
See the deep workLifecycle Flows
Flows that respect the regulated buyer.
Welcome by buyer profile. Replenishment timed to product cycle. Win-back tuned for restricted categories.
See the deep workList Growth
Capture forms that respect age-gate + compliance.
Age-gated quizzes. Compliant lead magnets. Email + SMS captured together with TCPA-safe consent.
See the deep workLoyalty Programs
Loyalty that works in restricted ad markets.
Tier programs that retain buyers when paid acquisition is blocked. Referral mechanics that compound.
See the deep workSubscription Retention
Save flows for the highest-LTV CBD repeat buyer.
Pause-instead-of-cancel. Reactivation flows tuned to product cycles. Tenure rewards on the loyalists.
See the deep workInbox placement · 30d
96%
↑ 8% vs Q4
Authentication
Hard bounces
0.4%
Spam traps
0
Last hygiene audit
1,243 hard-bounce contacts removed · 96 spam traps suppressed · sender reputation +12 points
Restricted-category send domains, kept clean.
Separate sending infrastructure for restricted categories means CBD clients don't share deliverability risk with the rest of the portfolio. SPF, DKIM, DMARC verified. Hygiene reviewed monthly.
- Separate sending domains by client
- SPF / DKIM / DMARC fully verified
- Monthly inbox placement monitoring
- Hard-bounce + spam-trap suppression
Q1 campaign · phrases reviewed
Approved-language bank
189 reviewer-approved phrases · auto-suggested in copy editor · payment-processor + spam-filter safe
Copy that survives spam filters and payment processors.
Every campaign passes through a CBD-aware copy review with approved-language banks, flagged-claim detection, and processor-friendly framing. Faster turnaround, fewer rewrites.
- Approved-language bank by claim type
- Flagged-claim detection on every draft
- Payment-processor-friendly framing
- Carrier-safe SMS copy review
Specialists, not generalists. Three reasons.
Range
Across the full spread of CBD.
We don't ship one CBD retention. We ship six, each with its own deliverability profile and compliance shape.
Daily reorder · supplements
Routine cycle · skin-adjacent
Loyal repeat buyers
High-LTV restricted category
Subscription patterns
Compliance-heavy framing
Stack mastered
Klaviyo Master Platinum + restricted-category send infrastructure.
Six years on Klaviyo. Separate sending domains by client. The platforms that'll actually keep CBD brands on.
Playbook shipped
The CBD retention playbook, already built.
Six systems shipped before yours starts. Send infrastructure, compliance copy, hygiene, TCPA SMS, save flows, restock.
Curious how we'd run yours?
Want a tour of how we'd run CBD retention for your brand?
Emails that look great
and actually perform
On-brand, high-performing emails; built in
Figma or your ESP. Designed to convert.
Delivered in 48 hours.
CBD, shipped.
Great CBD Shop — 4/20 campaign that boosted revenue by $80K+ and brought back 22% returning buyers.
Great CBD Shop needed retention that survived restricted-category deliverability. We built separate sending infrastructure, compliance-aware copy, and lifecycle flows tuned for CBD buyer behaviour. Email and SMS coordinated for the moments that matter.
“Optimite has generated over $1 million in email/SMS revenue, launched over 50 A/B tests, and doubled the client's email/SMS sends. The team has always been on time with deliverables and has used ClickUp to organize tasks. The team's quality work and strong account manager have stood out.”
Zack P. Head of Growth, Avantera Health
Proven performance. Verified reviews.
“Optimite offers competitive pricing for the clients. They emphasize on receiving good value for cost, quality work, timely delivery, and flexibility in handling urgent requests, making them a strong choice for email marketing services.”
Read verified reviews
They're always there to help.
Optimite has been a reliable partner, consistently delivering quality work on time. Their team is responsive, proactive, and always available when we need them...
Read full review on Clutch
Our email marketing revenue contributes around 30% of our total store revenue.
Thanks to Optimite's exceptional project management and strategic approach, we've seen email marketing become a major revenue driver for our business...
Read full review on Clutch
They never miss any deadlines and are great with their deliverability.
Optimite's work has helped the client grow and scale their business. The team is reliable and ensures that the client's...
Read full review on Clutch
We have such a great system, which is why I've been working with them for five years.
Optimite has improved email open and click-through rates through better designs and layouts. The team delivers high-quality, on-brand emails with...
Read full review on Clutch
They're attentive to our needs and to the details.
Since working with Optimite, the client has seen reduced costs, increased quality, and decreased overall time. Optimite delivers on time and is flexible in terms of...
Read full review on ClutchThe project management by Optimite has been exceptional, far exceeding our expectations.
Thanks to Optimite's efforts, the client has seen a substantial increase in email marketing revenue, which now contributes around 30% of their total...
Read full review on ClutchThe quality of their work is always excellent.
Thanks to Optimite's efforts, the client has been able to save time and scale their business, exceeding their expectations. Optimite follows a highly organized workflow, enabling them to...
Read full review on ClutchThey're always there to help.
Optimite has been a reliable partner, consistently delivering quality work on time. Their team is responsive, proactive, and always available when we need them...
Read full review on ClutchOur email marketing revenue contributes around 30% of our total store revenue.
Thanks to Optimite's exceptional project management and strategic approach, we've seen email marketing become a major revenue driver for our business...
Read full review on ClutchThey never miss any deadlines and are great with their deliverability.
Optimite's work has helped the client grow and scale their business. The team is reliable and ensures that the client's...
Read full review on ClutchWe have such a great system, which is why I've been working with them for five years.
Optimite has improved email open and click-through rates through better designs and layouts. The team delivers high-quality, on-brand emails with...
Read full review on ClutchCBD questions, answered.
The questions CBD brands ask before they hire us.
Yes. We've shipped for 80+ CBD brands and have six years of restricted-category experience. CBD is one of our deepest verticals, not a side project. We understand the platform politics, the regulatory landscape, and the deliverability environment.
We have separate sending infrastructure for restricted categories. CBD clients don't share deliverability risk with the rest of our portfolio. We use dedicated domains, careful warming, and compliance copy frameworks that survive spam filters.
Yes. We know which words and offers trigger payment processor reviews and how to write conversion-focused copy that doesn't. Compliance is built into our copy review process, not bolted on as a separate step.
Most platforms have CBD restrictions. We know which ones work for CBD brands, which break, and how to build retention systems that survive in restricted categories. We can advise on platform selection during the discovery call.
Yes. We work with CBD, hemp, cannabis-adjacent wellness, and other restricted categories. The deliverability and compliance playbook applies across the category. Book a call and we'll be honest about whether we're the right fit for your specific product.