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For partnerships, press, vendor questions, careers, or general inquiries. If you're an ecommerce brand looking to hire us for retention work, head to our Book a Call page instead so we can route you to the right team.
Our Global Presence
We operate across regions to deliver consistent, high-quality email operations for global brands.
Dubai, UAE
Optimite Global L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Gurugram, India
Optimite Technologies Private Limited
B-11/5, First Floor, Park Drive, DLF Phase-5, Sector-54, Gurugram, India
Still have questions?
Here’s what most people ask before working with us.
We work with ecommerce brands doing $1M to $30M in revenue. We have real depth in wellness, beauty, CBD, fashion, food and beverage, and home. Categories where the details actually matter.
The whole system that turns one-time buyers into repeat customers. Email, SMS, lifecycle flows, list growth, loyalty programs, subscription retention, segmentation, deliverability. All as one connected program. Most agencies pick one or two pieces and call it retention. We build the whole thing.
Vertical specialization. Six years of focused retention work. Senior strategist on every account. We don’t use generic playbooks. A wellness brand needs different things than a fashion brand. We build for the specifics.
Yes. Wellness, beauty, CBD, fashion, food and beverage, and home. We have 500+ brands shipped across these categories. For verticals outside this list, we’ll be honest about whether we’re the right fit.
We use AI internally to move faster — list segmentation, A/B test analysis, deliverability monitoring, draft generation. But we don’t lead with it. Buyers pay for outcomes and craft, not for “AI-powered” buzzwords. AI helps us be sharper. Humans do the strategy.
You get a senior strategist as your account lead, plus a dedicated team of designers, copywriters, and Klaviyo experts. Weekly check-ins. Monthly performance reports. Quarterly business reviews. One Slack channel. One dashboard. No coordination chaos.
Klaviyo (Master Platinum Partner), Postscript, Attentive, Recharge, Smile.io, Yotpo, LoyaltyLion, HubSpot, Shopify, WooCommerce, and most major ESPs. Whether you’re already set up or need a full migration, we integrate smoothly.
Yes. We have years of experience with deliverability and compliance for CBD, hemp, supplements, and other restricted categories. We know which language survives spam filters, which phrases trigger payment processor reviews, and how to keep your account safe.
Once the agreement is signed, onboarding begins within 24 hours. First quick wins live in 30 days. Full system in place by Day 60.
Tiered monthly retainers based on your brand size and scope. We work with brands across stages, from early growth to high volume sending. Book a call and we’ll talk specifics for your business.