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Industries

Six verticals. Six playbooks. One reason it matters.

A wellness brand needs different things than a fashion brand. A CBD brand needs different things than a home brand. We build retention systems for the categories where the details actually matter.

Trusted by brands across six verticals

Avantera
Hairfinity
Gofinity
Natrava
Toker Supply
Rubix
Tabanero
Veracity
Eric Javits
Wilin9
C2
Avantera
Hairfinity
Gofinity
Natrava
Toker Supply
Rubix
Tabanero
Veracity
Eric Javits
Wilin9
C2
Avantera
Hairfinity
Gofinity
Natrava
Toker Supply
Rubix
Tabanero
Veracity
Eric Javits
Wilin9
C2
Avantera
Hairfinity
Gofinity
Natrava
Toker Supply
Rubix
Tabanero
Veracity
Eric Javits
Wilin9
C2
Wellness
Wellness retention
Wellness
Avantera · Natrava
Wellness playbook
01Wellness

Compliance-safe. Replenishment-tuned. Trust-first.

Wellness retention runs on compliance review and replenishment timing. We ship copy that survives review and cadences that respect your buyer's actual product cycle, not a generic 30-day delay.

  • Approved-language bank · 24-hour ship-ready
  • Per-SKU consumption-based replenishment
  • Subscription save flows for supplement cancels
  • Reviews-first welcome that converts skeptics
Explore wellness
Beauty
Beauty retention
Beauty
Hairfinity · Veracity
Beauty playbook
02Beauty

Match the routine. Read the cycle. Replenish before they ask.

Beauty buyers come back when the bottle empties. We tune replenishment per SKU, segment by skin / hair / tone, and weave loyalty into every routine touch instead of bolting it on.

  • Quiz-tagged segmentation from day one
  • Per-SKU consumption cadence with pre-empt SMS
  • Loyalty woven into the routine, not separate
  • Drop-aware lifecycle for launches and restocks
Explore beauty
CBD
CBD retention
CBD
Great CBD Shop · Toker Supply
CBD playbook
03CBD

Land in the inbox. Survive the filters. Move the buyer.

CBD email deliverability is the hardest problem in retention. We use separate sending infrastructure, payment-processor-friendly copy, and hygiene baked in so claim-heavy messages still hit the inbox.

  • Restricted-category send infrastructure
  • Approved-language bank for compliance copy
  • Quarterly hygiene audits with action plan
  • TCPA-compliant SMS for restricted categories
Explore cbd
Fashion
Fashion retention
Fashion
Eric Javits · Wilin9
Fashion playbook
04Fashion

Time the drop. Move the inventory. Keep the buyer.

Fashion runs on launches, drops, and seasons. Drop-aware lifecycle, waitlist mechanics, returns flows that retain instead of refund, and the eight flow types fashion brands actually need.

  • Drop calendar tied to launch lifecycle
  • Pre-drop waitlist + notify-on-restock
  • Returns flow that retains, not refunds
  • Style + fit quiz at signup, applied to every send
Explore fashion
Food & Beverage
F&B retention
Food and Beverage
Tabanero · Love Grown
Food & Beverage playbook
05Food & Beverage

Read the consumption. Time the refill. Keep the subscriber.

F&B subscriptions hinge on consumption pattern, not arbitrary delays. We tune cadence per SKU, build save flows that respect actual usage, and turn cancels into pauses.

  • Per-SKU consumption-based cadence
  • Reason-tagged save flow ladder
  • Recipe-led use-it engagement sequences
  • Tenure rewards for the long-tenured loyalists
Explore food & beverage
Home
Home retention
Home
Brick · Wilin9
Home playbook
06Home

Wait the cycle. Earn the trust. Win the reorder.

Home buyers reorder at 6 to 12 months, not 30 days. Long-cycle nurture, room-based segmentation, and browse-abandon flows tuned for the considered AOV.

  • Long-cycle win-back triggered at month 9
  • Room-based segmentation at signup
  • Browse-abandon for considered purchases
  • Returns flow that protects margin
Explore home

Vertical questions, answered.

The questions buyers ask before they pick a specialist.

We work primarily across wellness, beauty, CBD, fashion, food and beverage, and home. If your brand is outside these six categories, we'll be honest about whether we're the right fit on the discovery call. Sometimes we're not. We'd rather tell you upfront than waste your time.

Yes. Wellness includes supplements, vitamins, nootropics, functional beverages, and adjacent categories. Beauty includes skincare, haircare, cosmetics, fragrance, and tools. CBD includes hemp, cannabis-adjacent, and restricted wellness. We treat subcategories with the same vertical-specific depth.

Six years of working in restricted categories means we know which language survives spam filters, which phrases trigger payment processor reviews, and how to keep accounts safe. We monitor regulatory changes across regions and update playbooks quarterly.

Yes. We have years of experience with deliverability and compliance for CBD, hemp, supplements, wellness, and other restricted categories. Compliance is built into our copy review process, not bolted on as a separate step.

Because the details produce the revenue. A wellness brand and a fashion brand might both run welcome flows, but the timing, the language, the offers, and the segmentation are completely different. Generic playbooks miss the details that compound. Vertical playbooks catch them.