Fitness
Gymshark - Case Study
A fitness brand retention case study
This case study breaks down how Gymshark made churn painful by giving customers a training history, a tier status, and an identity that could not be packed up and taken to a competitor. It shows what happens when a brand stops treating retention as a campaign and starts building it as infrastructure.
Trusted by retention teams at D2C brands $1M–$30M.
Global Fall Awards 2025 Winner
Avg rating 5.0 on Clutch by trusted global DTC brands
Official Klaviyo Master Platinum Partner
Forbes India · DGEMS 2025 The Select 200
Best Email Marketing Agency 2025
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WHOOP - Case Study
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Calm - Case Study
Calm built a system where cancelling feels like losing the one thing that helps you sleep. This case study shows the retention infrastructure behind that and what subscription brands can take from it.