
Fitness
Gymshark - Case Study
A fitness brand retention case study
This case study breaks down how Gymshark made churn painful by giving customers a training history, a tier status, and an identity that could not be packed up and taken to a competitor. It shows what happens when a brand stops treating retention as a campaign and starts building it as infrastructure.
Trusted by retention teams at D2C brands $1M–$30M.

Clutch Global Award 2026 Winner

Global Fall Awards 2025 Winner

Avg rating 5.0 on Clutch by trusted global DTC brands

Official Klaviyo Master Platinum Partner

Forbes India · DGEMS 2025 The Select 200

Best Email Marketing Agency 2025
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PDF5.0 MB
FIFA x Lego
This case study breaks down how LEGO used the FIFA moment to launch its trophy set with cultural relevance and perfect timing. It shows how a product drop can become bigger than a product when it connects to a story people already care about.

PDF1.1 MB
Nike - Case Study
Nike walked away from undifferentiated wholesale, reduced its reliance on Amazon, and rebuilt itself as a membership-first brand, turning 300 million members into a compounding retention engine.

PDF1.9 MB
The Deliverability Handbook - Mini Guide
This handbook covers the three authentication protocols (SPF, DKIM, DMARC), the exact complaint-rate thresholds that decide inbox vs. spam, the four list habits that quietly destroy sender reputation, and a step-by-step triage for when sends stop landing.